Individual & Family Service Contract

Individual/Family Service Contract

Keep Your Computer Safe and Secure

Unlimited remote help desk

24/7 monitoring and patching

Malwarebytes Antivirus

Up to 5-year warranty on new equipment

+$5 for Keeper password manager

Service contract 

Month-to-month:

$39 per user
$99 Family Plan (5 users)


Yearly (10% off): $421 per user


Onsite support

Available Monday through Friday from 8 A.M. to 5 P.M. CST at $200 per hour (Qtr hours)



Service contract for tables/phones

$20 per both per user

Covers one phone and one tablet:

  1. Email setup
  2. New phone/tablet setup
  3. Transfer data to new phone/tablet
  4. Data recovery services (may involve extra charges)
Request a Service Contract

Bitdefender

Computer Samurai has added an additional layer of protection and support to its monthly service contract. Bitdefender not only provides you with industry leading antivirus and web protection but also provides a new layer of monitoring and support for your computers and network 24 hours a day, seven days a week.


LinkScanner®

Designed to keep you protected from threats that can hide on any website.


Firewall

With inbound and outbound port and application protection, you are always protected. Identity protection works with the firewall to ensure that the right applications and processes are operating correctly and are also using the right ports for communication.


Online shield

Provides direct Web protection for whichever Internet browser you decide to use. With direct URL scanning from site to site you can ensure that Bitdefender will protect you while searching, shopping, and banking online.

NinjaRMM

Computer Samurai, partnering with NinjaRMM, offers you superior monitoring, patching and helpdesk ticketing.


You didn't buy a computer to worry about basic IT setup and maintenance nor trouble shooting printers and other technology infrastructure.


Computer Samurai has the tools and the experience and most importantly the people to take care of this for you.


We take the worry out of owning a computer.


Secure online backup 


Online backup offers you the following:

  1. Up to 25 GB of online backup and storage per computer ($.75 per month for each additional GB if needed).
  2. Back up multiple computers with one account.
  3. Leave everything to us. We set up your account, install the software and manage your backup.
  4. In the event you need to restore one file or your entire hard drive, Computer Samurai handles it all. Just call and your files are as good as restored.


One-time Repairs

If you need one-time repairs, we recommend Victor's PC Solutions: www.victorspcsolutions.com or call 612-584-8920.

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